Good morning everyone,
There is an idiomatic expression in English that describes one of the cultural norms of business writing in North America. The expression is “in a nutshell,” which means to present the facts briefly and concisely without a lot of unnecessary details. So when someone says, “Just give me the facts in a nutshell” or “Please get to the point,” they are asking for a summary of the facts in the most concise way possible.
This week's theme is Business Writing. First thing we need to understand all the acronyms and abbreviations that people use in workplace correspondences.
Task 1:
Write the meaning of each of the common email emoticons listed below. Search the Internet
for other emoticons used in email and add them to your list.
Possible search term: emoticons
1. : ) smile 6.:D :=D :-D :d :=d :-d
2. ; ) wink 7.;( 7. ;-( ;=( crying
3. : ( sad 8.:* :=* :-* kiss
4. : o surprise 9.:P :=P :-P :p :=p :-p cheeky, embarrassed
5. :-< mad 10. |-) I-) I=) (snooze) sleepy
Task 2:
The following acronyms and abbreviations are commonly used in business writing.
Write their meanings and explain when you would use them.
1. asap as soon as possible 6. Att. attachment 11. c/o care of
2. FYI for your information 7. Encl. enclose 12. n/a not applicable
3. TTYL talk to you later 8. Cc carbon copy 13. i.e. in other words
4. FAQs frequently ask questions 9. Bcc blind carbon copy 14. w/ without
5. BTW by the way 10. e.g. for example 15. tks. thanks
Task 3:
Imagine the following scenario. Then write an email message for this situation below. Decide whether the style is semi-formal or informal.
You have received an email from a team member requesting a report on the progress of a project.
You were away on holidays for two weeks and still need more time to collect and process the information.
Write an email in response and include the following:
• confirm receiving the request
• explain the reason for the delay in submitting the report
• suggest a new deadline
• end the message appropriately
Hi Sam,
I have received your email. It was nice to discuss the
progress of project. However, I am on holiday with my family for two weeks. So I
still need more time to collect and process the information, but I will finish
as soon as possible. I am available next three more weeks; I am wondering it is
convenient for you to meet me at our class on Tuesday, June 20, at 1pm to
discuss our project. I am sorry for that. Looking forward to hearing back from
you.
Loves,
Melissa
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